Home :: Member Center

Account Renewal

Individual Members:: Renewing your account is very simple. Follow these steps to ensure that your membership continues without a disruption in service

Step 1

Look for your emailed renewal notice. This will be sent to you about a month before your renewal date.

Step 2

Individual, Household, Limited, and Senior members may renew online by credit card. (Credit card payments are made via secure server through the University of Illinois' Cybercash system).

If your membership is not one of the types above, or if you would prefer to renew offline, follow the instructions below.

Print out this Membership Renewal Form. Fill it out and send it in, along with your payment, to:

Prairienet
P.O. Box 17371
Urbana, IL 61803

If you want to apply for Low Income Membership or the NetNeighbor Grant, you'll also need to print the NetNeighbors Application Form and send it in along with your renewal form.

Step 2

You will receive a notice via email when your account has been renewed. If you don't receive this notice within two weeks of sending in your renewal payment, give us a call at (217) 244-1962.

The speediest method of renewing your account is just to stop by our office. Copies of the above forms are also available there and can be mailed to you via postal mail.